Refund & Return Policy

At HadiType, we strive to make your purchasing experience as seamless as possible. Below are our policies regarding payments, refunds, and related matters.

Payments

  • Accepted Payment Methods: We accept payments via PayPal. All transactions are processed securely to ensure your personal information is protected.
  • Currency: All prices are listed and charged in USD. If you are purchasing from outside the United States, your credit card company or bank may apply an additional currency conversion fee.
  • Invoices: Upon completing your purchase, an invoice will be sent to the email address provided during checkout. This invoice serves as your receipt and proof of purchase.

Refunds and Returns:

  • Digital Products: Due to the nature of digital products, all font purchases are final and non-refundable. We recommend reviewing our font specifications and testing the trial versions (if available) before making a purchase to ensure the font meets your needs.
  • License Upgrades: If you need to upgrade your license (e.g., from a desktop to a webfont license), we offer a prorated discount based on your original purchase. Contact us within 30 days of your initial purchase to discuss upgrade options.
  • Technical Issues: If you encounter a technical issue with a font file, please contact us immediately. We will work with you to resolve the problem or provide a replacement file at no additional charge.

Order Processing

  • Order Confirmation: Once your payment is processed, you will receive an order confirmation via email. This email will include download links for your purchased fonts, as well as your license information.
  • Download Links: The download links provided are valid for 30 days. If you need to download your fonts again after this period, please contact us with your order details, and we will assist you.

License Compliance

By purchasing and using our fonts, you agree to the terms outlined in our End User License Agreement (EULA). Unauthorized distribution or use of our fonts beyond the scope of your license is strictly prohibited.

Contact Us

If you have any questions about payments, refunds, or need assistance with your order, please don't hesitate to contact us at hello@haditype.com. We’re here to help!